Play responsibly,
stay safe
etv99 believes entertainment should never become a burden. Our safety tools and support system are here for you — always.
Why is responsible gaming important?
Online betting and casino games are an enjoyable form of entertainment for many people. But like any form of entertainment, it needs to be enjoyed within proper limits. etv99 always wants every player to play in a mindful, healthy, and happy state.
Gambling is entertainment — not a source of income. If you ever feel that gaming is getting out of your control, or is affecting your family life or finances, seeking help is the brave thing to do. etv99 encourages you to pause and reflect.
We provide services only to those aged 21 and above. Minors have no opportunity to open an account or play games at etv99. Use parental controls on your device to keep younger family members away from online gaming.
Our safety tools
Self-Exclusion
If you want to stop playing for a period of time or permanently, use the self-exclusion tool. Your account can be suspended for a set period, or closed permanently. Our support team will help you through the process.
Deposit Limit Setting
Set a limit on how much you can deposit per day, per week, or per month. Once this limit is active, it will not be possible to deposit more than the set amount — your budget stays in your hands at all times.
Time-Out Feature
Need a short break? Use the time-out feature to temporarily close your account for anywhere from 24 hours to 30 days. During this period, there will be no option to log in or place bets.
Activity History
View a complete history of your bets, deposits, and withdrawals at any time. This transparency helps you understand your spending patterns and make informed decisions.
24/7 Support
Get help any time of the day or night via etv99 live chat or email — in Bengali and English. If you have any concerns about your gaming, do not hesitate to reach out; we are here for you.
Age Verification (21+)
Age is verified at the time of registration. Only those aged 21 and above can open an account and play at etv99. We are strict when it comes to protecting minors.
Recognise the warning signs
If any of the following signs appear, take a break from gaming and seek support.
- You feel you are placing more bets to try to win back money you have lost.
- You are spending more than your set gaming budget and cannot stop.
- You are hiding your gaming from family or friends.
- Your sleep, work, or family responsibilities are being affected by gaming.
- You are borrowing money or taking loans to play.
- You feel restless, irritable, or anxious when you cannot play.
- You are playing impulsively or to relieve stress.
If any of these signs appear in yourself or someone close to you, contact the etv99 support team without delay or seek professional advice.
How to set limits?
You can easily activate the safety tools from your account settings at etv99.
Access your account and click the profile icon in the top right corner.
From the profile menu, select the "Responsible Gaming" section.
Set whichever option you need — deposit limit, session time limit, time-out, or self-exclusion.
Once a limit is confirmed, it takes effect immediately. Lowering a limit happens instantly; increasing a limit has a set waiting period.
If you have any trouble, reach us via 24/7 live chat or by email at [email protected].
Tips for healthy gaming
Set a budget for yourself before placing bets and stay within that limit.
Treat gaming as entertainment — there is never a guarantee of profit, so only play with what you can afford to lose.
Take regular breaks — avoid playing for long stretches at a time.
Do not play when drinking or feeling low — it is easier to make good decisions with a clear head.
Spend time with family and friends — there is plenty of enjoyment in life beyond gaming.
Do not make decisions based on losses or wins — every game is completely independent.
Contact us for support
If you have any concerns about gaming — whether for yourself or someone else — etv99's support team is always ready to help.
Live Chat
Talk to us directly via live chat from any page on the site. Support is available 24/7 in Bengali and English.
For detailed matters, contact us by email: [email protected] — we respond promptly.
If you feel gambling has become an addiction, let a trusted family member know and seek professional mental health support. etv99 is here for you.
Frequently Asked Questions
Stay informed,
play with joy
Play responsibly at etv99. Browse our games and sports sections or find answers to any questions in the FAQ.